EMCC Jobs and Employment

Financial Aid Support Staff - Federal Work Study

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Department: 
Financial Aid
Hours: 
Up to 25 hours per week Monday through Friday between the hours of 8:00 AM to 7:00 PM, some weekend hours may be required.
Salary Range: 
$10.00/hour
Benefits Eligible: 
No
Application Due Date: 
Thursday, August 31, 2017
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

Estrella Mountain Community College is hiring Financial Aid Support Staff to work under a learning college philosophy (http://www.estrellamountain.edu/learning-college). This position provides support and assistance while working in a highly regulated Financial Aid Office.

 

Essential Functions: 
  • 50%-Counsels current and prospective students regarding Financial Aid availability and policies to include: complex Federal policies and guidelines; provides daily customer service to include; walk-in students and incoming/outgoing calls
  • 30%-Verifies completeness of documents submitted for Federal Aid.
  • 10%-Maintains daily files to ensure accuracy and organization of existing files, including creating new files as needed
  • 10%-Provides detailed customer service to students at enrollment services counter, other duties as assigned commensurate to grade level of position
Minimum Qualifications: 
  1. Applicants must be eligible for Federal Work Study
  2. Students must be enrolled for Spring 2017
  3. Experience working with diverse populations
  4. Experience communicating effectively in writing
  5. Experience interpreting and/or communicating regulations, policies and established guidelines
Desired Qualifications: 
  1. Experience working with Microsoft Office or similar applications
  2. Experience working with or applying Student Financial Aid policies, practices and/or procedures
  3. Experience providing front-line customer service
  4. Demonstrated ability to produce documents with a high degree of accuracy
Special Working Conditions: 

Applicants must be available to work opening shift OR closing shift.

Special Notes: 

This position will be open until filled. Applications will be reviewed as received.

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin

Learning College Letter of Interest

Please include with your cover letter a Letter of Interest detailing a summary of qualifications and a philosophy statement explaining how you in this role will support Estrella Mountain's Learning College initiative and student success. For more information about the Learning College Principles, please visit our Learning College site.

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.