As a member of the Managed Security Services team, the Security Analyst Intern is responsible for assisting in the support and management of the tools, systems, and technology provided to clients of MegaplanIT. MegaplanIT’s Managed Security Services include offering 24/7 security monitoring, network intrusion detection, next-generation antivirus, and vulnerability lifecycle management. In addition to obtaining critical experience in a Security Operations Center there are also opportunities to work towards industry certifications.
The ideal candidate will be passionate about cyber security and providing excellent client satisfaction. He or she will like the “nuts and bolts” of day to day tactical execution of MSS operations with an emphasis on providing world-class managed services. He or she must be a self-driven, team oriented, and highly motivated technology professional familiar with Security Operations.
Interns MUST be current EMCC students with a min. of a 2.5 GPA. You are required to submit an online application, resume, and cover letter. If you would like assistance with these documents, please contact the Career & Transfer Center at 623-935-8740.
•Performs network security monitoring and incident response for large client organizations, coordinates with client IT departments to record and report incidents.
•Maintains records of security monitoring and incident response activities, utilizing case management and ticketing technologies.
•Monitors and analyzes Security Information and Event Management (SIEM) to identify security issues for remediation.
•Knowledge of creating Security Information Event Management (SIEM) policy rulesets.
•Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information.
•Consolidates and conducts comprehensive analysis of threat data obtained from classified, proprietary, and open source resources to provide indication and warnings of impending attacks against unclassified and classified networks.
•Interface with a variety of customers in a polite, positive, and professional manner.
•Take responsibility for customer satisfaction and overall success of managed services.
•Respond in a timely manner (within documented SLA) to support tickets.
•Be available, ready, and able to promptly handle incoming support calls in support of our contractual customer SLAs
•Communicates alerts to organizations regarding intrusions and compromises to their network infrastructure, applications and operating systems. Assists with implementation of counter-measures or mitigating controls.
•Prepares briefings and reports of analysis methodology and results.
•Adhere to policies, procedures, and security practices.
•Resolve problems independently and follow documented escalation procedures
•Recommends changes to Standard Operating Procedures and other similar documentation.
•Generates end-of-shift reports for documentation and knowledge transfer to subsequent analysts on duty.
- Current EMCC student
- Must be at least 16 years of age or older
- Must have reliable transportation
- Must have a min. of a 2.5 GPA or higher
• TCP/IP networking (IP addressing, DNS, Routing, Switching, Ports and Protocols)
• Familiarity with information security concepts (OWASP Top 10, CVEs, IoCs, TTPs, Cryptography)
• Unix / Linux operating systems
• Vulnerability management
• Hardware deployment
• Sales or marketing
• Network Security Devices (IDS/IPS, NGFW, WAF, NGAV)
• Scanning technologies
• Log collection and analysis tools (SIEM)
• Current events in Cyber Security and associated patching and remediation efforts