EMCC Jobs and Employment

Desk Assistant - Academic Success Center

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Academic Success Center
Flexible: M-Th: 6:45am - 10:00pm; F: 6:45am - 4:30pm; S: 7:45am - 3:00pm
Salary Range: 
Benefits Eligible: 
Application Due Date: 
Sunday, December 15, 2019
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

Estrella Mountain Community College is hiring several Desk Assistants positions to work under the Learning College Philosophy where learning happens anyway, anytime, anyplace. These positions provide reliable clerical assistance and outstanding customer service in the Academic Success Center.

Essential Functions: 
  • 65% Greets and logs students in and out for Center usage; provides front-line customer service; provides clerical assistance; provides directory information to students, staff, and visitors.
  • 20% Maintain accuracy of student log-in records; performs data entry.
  • 15% Connects students with tutors; stocks center with materials; performs duties commensurate to grade level of position; other duties as assigned.
Minimum Qualifications: 
  1. Possess customer service orientation.
  2. Possess effective verbal and written communication skills.
  3. Familiar with basic computer knowledge, including MS Office OR successful completion (grade of “A” OR grade of “B” with instructor recommendation) in CIS105.
Desired Qualifications: 
  1. Eligibility for Federal Work Study.
  2. Experience multi-tasking in a busy office setting.
  3. Experience working in a team oriented environment.
  4. Experience handling confidential information.
Special Notes: 
  • Please include a Letter of Interest detailing a summary of qualifications and a philosophy statement explaining how you in this role will support Estrella Mountain's Learning College initiative and student success. For more information about the Learning College Principles, please visit our Learning College site.
  • Applications without transcripts will be classified as incomplete. 
  • Must be available to attend training on the week of January 6, 2020.
  • Must be dependable and available during peak times throughout the semester.
  • Positions open until filled.
  • Incumbents to begin in Spring 2020 semester. 

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.

The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. For Title IX/504 concerns, call the following number to reach the appointed coordinator: (480) 731-8499. For additional information, as well as a listing of all coordinators within the Maricopa College system, visit http://www.maricopa.edu/non-discrimination.