EMCC Jobs and Employment

Academic Success Center - Desk Assistant

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Academic Success Center
Flexible: M-Th: 8:30am - 10:00pm, F: 8:30am - 4:00pm, Sat: 8:00am - 3:00pm
Salary Range: 
Benefits Eligible: 
Application Due Date: 
Sunday, August 29, 2021
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

Estrella Mountain Community College is hiring several Desk Assistants positions to work under the Learning College Philosophy where learning happens anyway, anytime, anyplace. These positions provide reliable clerical assistance and outstanding customer service in the Academic Success Center.

Essential Functions: 
  • 65% Greets and logs students in and out for Center usage; provides front-line customer service; provides clerical assistance; provides directory information to students, staff, and visitors
  • 20% Maintain accuracy of student log-in records; performs data entry
  • 15% Connects students with tutors; stocks center with materials; performs duties commensurate to grade level of position; other duties as assigned
Minimum Qualifications: 
  1. Readily available access to high-speed internet and technological tools which may include, but not limited to, a computer, webcam, microphone, headset, etc.  
  2. Possess customer service orientation
  3. Possess effective verbal and written communication skills
  4. Familiar with basic computer knowledge, including MS Office OR successful completion (grade of “A” OR “B” with instructor recommendation) in CIS105
Desired Qualifications: 
  1. Experience multi-tasking in a busy office setting
  2. Experience working in a team oriented environment
  3. Experience handling confidential information
  4. Eligibility for Federal Work Study.
Special Working Conditions: 

Incumbents may work in a remote and/or in-person environment depending on the needs of the department.

Special Notes: 
  • Please include a Letter of Interest detailing a summary of qualifications and a philosophy statement explaining how you in this role will support Estrella Mountain's Learning College initiative and student success. For more information about the Learning College Principles, please visit our Learning College site.
  • Unofficial transcript required to show successful completion of CIS105. 
  • Must be available to attend training.
  • Must be dependable and available during peak times throughout the semester.
  • Positions open until filled.

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.

The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its program or activities.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.