Estrella Mountain Community College’s Workforce & Experiential Learning Office is hiring a part-time Workforce Coordinator. The Workforce Coordinator is an independent "go-getter" who takes the initiative to interact and support a diverse population of prospective students and current students of all ages, noncredit instructors, faculty and other professional staff. Serves as a point of contact on campus for Community Education & Workforce Development programs, assists with the recruitment, marketing, admissions, registration, enrollment, program planning, processing and coordination for noncredit programs; triage student needs and assists with online self-service resources; develop, present, and facilitate community-wide events such as information sessions, workshops, fairs, etc.; supports the Center for Workforce & Experiential Learning with general administrative duties, answers general questions via email and department phone lines; provides appropriate referrals to other departments/divisions across campus, other duties as assigned.
75% -Provide noncredit advisement and support to new and current students in-person, by phone, online, and email.
-Assist students with noncredit admissions, registration, signing up for classes, paying for classes, and consistent communication throughout the students’ program/class to ensure student success.
-Develops and updates comprehensive noncredit processes, manuals, communications, presentations, orientations, training program guides, etc.
-Lead in the development or updates of noncredit classes and programs and perform high levels of administrative logistics to ensure program efficiency.
-Performs coordination and oversight for an assigned portion of a larger program, project or process.
-Self-starter and can work independently with program coordination and administration including operational planning, program management and evaluation, problem-resolution and technical assistance
20% Serve as a member of the Center for Workforce and Experiential Learning answering general questions about the center and the college as a whole, and recruitment via email, phone lines, and in-person. Act as a liaison between our department, internal academic divisions, internal student services divisions, and external employers and partners
5% Performs other duties as assigned and as needed by the department
Associate’s Degree from a regionally accredited institution
1 year of experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
Experience with data entry (Salesforce, Banner, Peoplesoft (SIS), etc.)
Professional, clear, and effective communication skills related to; professional writing (emails and policies) using proper grammar, punctuation, composition and spelling.
Experience working with individuals from diverse ages, backgrounds, and cultures
Experience providing post-secondary/higher education support to students
High level of proficiency using multiple computer applications such as; Google Suite (Docs, Sheets, Forms, Slides, Calendar, etc.), Microsoft Office Suite (Word, Excel, & PowerPoint), Canva (marketing development), etc.
Strong time management skills to be able to manage multiple projects simultaneously
Bachelor’s degree from an accredited university
Possess a Level 1 Fingerprint Clearance Card
All minimum requirements listed above
An equivalent combination of the conferred degree and directly related work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Regular hours will be between 20-24 hours per week, In-Person (on campus), between Monday-Friday. Summer hours will be 20-24 hours per week, In-Person (on campus), Monday-Thursday. Position requires sitting for long periods of time, walking, lifting, talking, hearing, and repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects