EMCC Jobs and Employment

Student Advisor (Multiple Positions)

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Academic Advisement
Salary Range: 
Benefits Eligible: 
Job End Date: 
May 10, 2024
Application Due Date: 
Friday, December 15, 2023
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

The Academic Advising team is seeking support staff for cohort advising and administrative duties. These positions assist in creating a welcoming and supportive college environment; providing beginning level advising services to students in assigned Field of Interest (FOI); and making appropriate referrals to other services on campus. These positions provide administrative support to efforts identified to promote and build student retention, completion, and success. These positions are based in a relational customer service mindset and by treating each individual with respect and kindness to make their experience with EMCC a positive one. 

Essential Functions: 

70%- Provides entry level advising support one-on-one or in group setting to new, continuing,and prospective students in-person, by phone, online or by email; provides advising support to students regarding general program/degree requirements and university transfer options in assigned Field of Interest (FOI); Assists students in the enrollment process; assists students during educational journey.

25%-Provides support to retention/enrollment activities and events sponsored by the assigned FOI under the effort of Guided Pathways. Creates and delivers presentations, orientations, or workshops in a group format; Directs students to college resources and provides general information about the college; Assists in facilitating student learning and use of self-service functions and all student services processes including admissions, placement testing, general financial aid, and basic payment details.

5%-Provide administration support to assigned FOI including but not limited to responding to email inquiries, ordering forms, maintaining copies for welcome center/front desk. Performs other duties as assigned commensurate to the level of the position

Minimum Qualifications: 
  • Eligibility for Federal Work Study.

  • One (1) year or more experience providing direct front-line customer service.

  • Experience communicating effectively in person and in writing.

  • Willing to learn and share information about college resources; a genuine desire to help students succeed.

  • Maintain a courteous, friendly mannerism when working with students and staff in-person, virtually, or on the phone.

  • Perform multiple tasks while maintaining attention to details.

  • Experience working with a diverse population of students or customers.

  • Keep a work schedule and present yourself in a professional manner.

Desired Qualifications: 
  • Experience working with Microsoft Office or Google products to perform assignments

  • Experience working with PeopleSoft, electronic forms, reporting systems or similar applications

  • Experience with public speaking

  • Applicants who are bilingual in Spanish and able to demonstrate fluency (written and spoken) are highly preferred

Special Working Conditions: 

Schedule is based on the operational needs of the department and EMCC.

This position will work 100% On-campus, no remote option.

Special Notes: 
  • Please include your MEID in your resume and cover letter.

  • List what major you are studying.

  • Must be available to attend training.

  • Must be dependable and available during peak times throughout the semester.

  • Positions open until filled.

  • Immediate start available

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.

The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its program or activities.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.