EMCC Jobs and Employment

Computer Commons Learning Facilitator I

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Computer Commons
Flexible: M-Th 7:00am-10pm; F 7:00am-4:30pm; S 8am-3pm - Hours
Salary Range: 
Benefits Eligible: 
Application Due Date: 
Sunday, December 13, 2020
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

Estrella Mountain Community College is hiring a Computer Commons Learning Facilitator to work under the Learning College Philosophy where learning happens anyway, anytime, anyplace.  This position provides both on-site and online computer usage support for students and works in the Computer Commons assisting students with completing and submitting course work at EMCC. To include, this position will assist on a half time bases the Instructional Testing Services Center with face-to-face make-up testing, and online/hybrid testing.

Essential Functions: 

65% - Assists sudents using software/hardware to complet course work

20% - Provides one-on-one tutoring for Instructional Computing Courses

15% - Maintains the assigned Computer Laboratory; performs related duties to Instructional Testing Center to commensurate to the level of the position.

Minimum Qualifications: 
  1. Completion with an “A” grade in Microsoft Office Suite 2013 course (e.g. CIS105)

  2. Effective oral communication skills

  3. Understanding of the characteristics of good customer service

  4. Access to high-speed internet and technological tools used to perform online tutoring or assist students in a virtual environment.  This may include, but not limited to, a computer, webcam, microphone, and headset.

  5. Experience with administrative duties in an educaltional testing services environment. 

Desired Qualifications: 
  1. Experience handling confidential information

  2. Experience with front line customer service

  3. Experience multi-tasking in a busy high-level learning environment

  4. Completion with an “A” grade in one or more computer programing courses (e.g. Java, C++, C#, Visual Basic, SQL, PHP)

Special Notes: 
  • This postion requires high level knowledge of Microsoft Office Suite.  The candidate needs to be patient, supportive, care for student success and flexible to attend training meetings.
  • Must be dependable and available during peak times throughout the semester.
  • EMCC students eligible for work study through financial aid are encouraged to apply.
  • Incumbents to begin in fall 2020.
Learning College Letter of Interest

Please include with your cover letter a Letter of Interest detailing a summary of qualifications and a philosophy statement explaining how you in this role will support Estrella Mountain's Learning College initiative and student success. For more information about the Learning College Principles, please visit our Learning College site.

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.

The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its program or activities.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.