EMCC Jobs and Employment

Computer Commons Learning Facilitator I

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Computer Commons
Flexible: M-Th 7:00am-10pm; F 7:00am-4:30pm; S 8am-3pm - Hours
Salary Range: 
Benefits Eligible: 
Application Due Date: 
Thursday, November 30, 2017
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

Estrella Mountain Community College is hiring a Computer Commons Learning Facilitator to work under the Learning College Philosophy where learning happens anyway, anytime, anyplace.  This position provides both on-site and online computer usage support for students and works in the Computer Commons assisting students with completing and submitting course work at EMCC.

Essential Functions: 

65% - Assists sudents using software/hardware to complet course work

20% - Provides one-on-one tutoring for Instructional Computing Courses

15% - Maintains the assigned Computer Laboratory; performs related duties commensurate to the level of the position

Minimum Qualifications: 
  1. Completion with an “A” grade in Microsoft Office Suite 2013 course (e.g. CIS105)

  2. Effective oral communication skills

  3. Understanding of the characteristics of good customer service

Desired Qualifications: 
  1. Experience handling confidential information

  2. Experience with front line customer service

  3. Experience multi-tasking in a busy high-level learning environment

  4. Completion with an “A” grade in one or more computer programing courses (e.g. Java, C++, C#, Visual Basic, SQL, PHP)

Special Notes: 
  • This postion requires high level knowledge of Microsoft Office Suite.  The candidate needs to be patient, supportive, care for student success and flexible to attend training meetings.
  • Must be dependable and available during peak times throughout the semester.
  • EMCC students eligible for work study through financial aid are encouraged to apply.
  • Incumbents to begin in January 2018.
Learning College Letter of Interest

Please include with your cover letter a Letter of Interest detailing a summary of qualifications and a philosophy statement explaining how you in this role will support Estrella Mountain's Learning College initiative and student success. For more information about the Learning College Principles, please visit our Learning College site.

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.