EMCC Jobs and Employment

EMCC @ West-MEC Southwest Campus Student Services Support Staff

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Department: 
Admissions and Records
Hours: 
25 hours per week, afternoon only, between 12:00pm - 6:00pm
Salary Range: 
$13.85 - $15.00/hr, DOE
Benefits Eligible: 
No
Application Due Date: 
Friday, December 15, 2023
All applications are due by 11:59PM (Arizona time) on the day listed above.
Job Summary: 

This position will provide customer service assistance in a professional environment to support the student services needs for current and prospective students for EMCC.

Essential Functions: 

30% - Provides front line and phone customer service to students in person and/or over the phone with admissions, registration and general advisement questions

25% - Processes online Admissions & Records forms submitted by students to EMCC.

20% - Responds to incoming/outgoing telephone calls

20% - Follows detailed processes, procedures, and policies

5% - Performs other assigned duties that are commensurate to the grade level of the position and specific to the needs of the EMCC offices at the West-MEC location

Minimum Qualifications: 
  1. Experience with providing customer service in person and over the phone
  2. Experience working in multifunctional environments
  3. Experience using Microsoft Office Suite or similar software
  4. Experience working with a diverse student population
Desired Qualifications: 
  1. Demonstrated ability to communicate policies and procedures
  2. High school diploma or GED
  3. Demonstrated ability to multi-task
  4. Experience working in an office setting
  5. Experience working in higher education
  6. Experience processing registration
Special Working Conditions: 

This position will be held at the Estrella Mountain Community College offices located at the West-MEC Southwest campus in Buckeye.

Special Notes: 

Some evenings and weekends may be required.

The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.

The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its program or activities.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.